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Accessing server from mobile devices

Some tablets/phones don't recognize Abacre Restaurant Server by computer name.

Thus instead or connecting to the server via computer name like
you have to use server's local IP address.
For example, if IP address is
Then you need to connect to it via phone/tablet as

To know IP address of your server - there are many other ways:
From another computer (not from server) you may start CMD (console terminal program from Windows) and then type in it:
(where is instead of SERVERNAME you need to use your server computer name).

it will display something like:

Pinging i-pc [] with 32 bytes of data:
Reply from bytes=32 time=4ms TTL=64

The second way to find server's IP address:

On on the SERVER computer, again, you may start CMD.
In the terminal type:
It will display messages like:

Windows IP Configuration

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Link-local IPv6 Address . . . . . : fe75::455:5b83:8d5:4abc%11
   IPv4 Address. . . . . . . . . . . :
   Subnet Mask . . . . . . . . . . . :
   Default Gateway . . . . . . . . . :

Thus server IP address is displayed on the line IPv4 Address:

Note: we are talking about accessing server from mobile devices connected to the same WiFi router as server computer. It's also possible to setup the server to be accessible from Internet (outside of the company network).

Currently we also identified some issues related to access the server from Apple iOS devices (iPhone/iPad). That's because the default browser on Apple devices is Safari. Thus the issues are related to Safari browser. We are working on it right now.

Therefore now we recommend to download Chrome browser from Google or Firefox browser. We do a lot of tests on these two browsers, especially on Chrome. Currently Chrome has about 70% market share. It's the most popular browser. It's possible to download and install Chrome browser directly from Apple Store.

See also: