Problem with modifiers

General discussions about Abacre Restaurant Point of Sale
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mikelett
Posts: 2
Joined: Thu Jan 26, 2006 9:28 pm
Location: Spain

Problem with modifiers

Post by mikelett » Thu Jan 26, 2006 9:35 pm

Everytime I use modifiers to add item such as adding chips and peas to a steak main course. these items sometimes attach themselves to other bills, such as some one had maybe ordered a beer, when I go back to the beer order it will sometimes display as beer with chips and peas added as a modifier, is it a problem with the programme or does anyone have a solution?

mikelett
Posts: 2
Joined: Thu Jan 26, 2006 9:28 pm
Location: Spain

Modifiers

Post by mikelett » Fri Jan 27, 2006 12:38 pm

Forgot to mention in my last post that the problem only seems to happen after I have printed out a bill with modifiers in it, if I close the programme and restart it the problem corrects itself

Abacre
Site Admin
Posts: 1199
Joined: Mon Jan 31, 2005 5:32 pm
Contact:

Post by Abacre » Fri Jan 27, 2006 7:13 pm

We hear first time about such case.
In case you have such issue, could you backup DB and send it to
support@abacre.com

Read here how to backup:
http://www.abacre.com/restaurantpos/manual/backup.htm

You may also send us some screenshots. Like you described the issue in
your example.
For making the screenshots we recommend you the freeware program:
Gadwin PrintScreen
http://www.gadwin.com/printscreen/
Last edited by Abacre on Tue Nov 21, 2006 4:27 pm, edited 1 time in total.
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

sandsrock
Posts: 2
Joined: Sun Jun 18, 2006 12:00 am

Post by sandsrock » Sun Jun 18, 2006 10:13 pm

i m having the same problem did this get fixed

RobAnt
Posts: 4
Joined: Tue Nov 21, 2006 12:04 pm

Post by RobAnt » Tue Nov 21, 2006 12:47 pm

I'm having a similar problem - the modifiers box is popping up, then instantly closing before the operator has time to make any selections.

Abacre
Site Admin
Posts: 1199
Joined: Mon Jan 31, 2005 5:32 pm
Contact:

Post by Abacre » Tue Nov 21, 2006 5:23 pm

The issue with instantly closing Choose Modifier window has been fixed.

Download the updated version from the following location:
http://www.abacre.com/download/arpos.zip
Install it over existing version. It will update needed files.
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

javaexpress
Posts: 11
Joined: Mon Jan 08, 2007 6:51 am

work around for modifiers appearing on next order

Post by javaexpress » Thu Feb 08, 2007 6:06 am

We have found a work around for the problem of the modifiers appearing on the next order. If you hit the new order button it will refresh the screen and show the order correctly.

We also have a problem with modifiers not showing up. When we select a menu item and then add a modifier...the modifier sometimes does not show up on the modifire screen on the added side...however when we press ok then press the new order button it will show up.

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