re-install software in new system

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canu1987
Posts: 1
Joined: Wed Feb 20, 2013 5:11 pm

re-install software in new system

Post by canu1987 » Wed Feb 20, 2013 5:16 pm

Hi,

I bought a licence and received the serial number but when I apply the serial number it doesn't register.

I copy and paste the key at the start, receive a thank you message but when i restart the program it is still in trial mode.

Can you please tell me how to activate my code?

And is it possible to re-install and use the software in new system because our PC was broke down.

Please tell me the answer ASAP.

Thank you.

Abacre
Site Admin
Posts: 1201
Joined: Mon Jan 31, 2005 5:32 pm
Contact:

Re: re-install software in new system

Post by Abacre » Wed Feb 20, 2013 5:42 pm

Please contact support@abacre.com. We may recover your license.
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

macfarlen
Posts: 1
Joined: Mon Mar 28, 2016 5:57 pm

Re: re-install software in new system

Post by macfarlen » Mon Mar 28, 2016 6:01 pm

Abacre wrote:Please contact support@abacre.com. We may recover your license.
Gooday,
I downloaded your 8x upgrade and attempt to use it on my 7x file location. It opened as a trial version and then my 7x version could not read the database afterwards
I later moved the files onto the 8x folder but I'm unable to activate it because there is a mismatch of workstation number with what is showing on your website
My 8x workstation key ends with AD7A. The one on your website is ending AD3Q
Please check this and rectify asap. Also check if you can change my database so it can be accessed by 7x. I would want to maintain my 7x until I prove that 8x works just fine
Currently none of the versions are working because is workstation key for 8x and the database for 7x and I run a busy restaurant
Please help. I sent you mail

Kind regards,

Macfarlen M'tonga

Abacre
Site Admin
Posts: 1201
Joined: Mon Jan 31, 2005 5:32 pm
Contact:

Re: re-install software in new system

Post by Abacre » Tue Mar 29, 2016 6:50 am

We have resolved the problem by email communication.
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

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