End of the day

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vdesign
Posts: 2
Joined: Mon Nov 09, 2015 9:34 am

End of the day

Post by vdesign » Tue Nov 10, 2015 4:48 pm

When i click the End of the day one error coming . There are some open or closed orders pl close and reconcile the orders before end of the days. i closed all order. Can you brief me how solve this problem

Abacre
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Re: End of the day

Post by Abacre » Thu Nov 12, 2015 7:13 am

In short you may use filter on top part of the Orders window to display only open orders.
Do you use software on one computer or several computers?
If you use it on several computers cash drawer reconciliation process means that you need to reconcile cash drawer attached to computer.
So if you have computers A and B.
And you took payments on A and B.
Then you should use Reconcile Cash Drawer command on A and Reconcile Cash Drawer command on B.
Only after that you may call End of Day command to z-close all orders (you may call End of Day procedure from any computers).

But it seems you situation is the following:
You took payments on A and B.
You executed Reconcile Cash Drawer command on A.
You executed End of Day command on A.

That's why you get this error message. It's because you need to execute Reconcile Cash Drawer command on B.
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

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