Printer Issue (Please Help!)

General discussions about Abacre Retail Point of Sale
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jfaltus1
Posts: 2
Joined: Sat Mar 23, 2013 6:42 pm

Printer Issue (Please Help!)

Post by jfaltus1 » Sat Mar 23, 2013 6:58 pm

Got the generic printer driver install and test print works. When I go to cash out a sale I get "Access violation at address 00823FAE in module "artpos.exe" Read of address 000000000". , no printing or cash drawer open. Please help.

mblanche07
Posts: 9
Joined: Sat Mar 09, 2013 9:34 pm

Re: Printer Issue (Please Help!)

Post by mblanche07 » Sun Mar 24, 2013 6:13 pm

Need some more info? Is this printer connected directly to your computer or networked? have you adjusted the printer settings in abacre ? If so, what did you do?

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