Client Name on each order

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chalevale
Posts: 6
Joined: Tue Aug 28, 2012 12:06 am

Client Name on each order

Post by chalevale » Tue Aug 28, 2012 12:10 am

Hi Roman, I've been testing different version of you software and it is really good, it is exactly what I need for my restaurant but there is a big problem, I can't find a way to put the client name on the bill. I have 3 fast food restaurant and we take order and request the client name to be call by name once their order is ready but your software do not have an option for this.

I read that the CHITNO can be used but there is a bug on it, when you create an order what ever you type on CHITNO do not print on the bill unless you change to another screen and then come back to the new order screen.

I can't buy your software if this is not fixed or if you propose another solution.

I hope to hear form you.

Thanks!!

Abacre
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Re: Client Name on each order

Post by Abacre » Wed Sep 26, 2012 5:07 am

There are different methods of putting client names on the bills.
For example, you can use chit no, or you can type name of client in delivery information field.
But the best way to do it:
on New Order window press Choose Client. Then choose existing client or create new client.
That's all.

In order to make it printed on the bills you should customize your bill's template.
Go to menu Configuration - Bill Configuration - Template.
Add, for example, the following line in appropriate place of the bill's template:
Client: <clientfirstname> <clientlastname>

The same way you may add client's address, company name etc if needed.

Read more:
http://www.abacre.com/restaurantpos/man ... config.htm
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

chalevale
Posts: 6
Joined: Tue Aug 28, 2012 12:06 am

Re: Client Name on each order

Post by chalevale » Wed Sep 26, 2012 5:55 pm

Thank you very much for your reply.

I now how to put CHITNO in the bill the problem is that there is a bug in the software.

This are the steps to reproduce the bug, try it for your self:

1.- enable CHITNO in: configuration/preferences/Order/"show Chit Number"
2.-add <CHITNO> in the bill printing settings in: bill configuration/template
3.- create a new order and type anything in the ChitNo field
4.- press print bill (don't close the order)
RESULT: bill will print without CHITNO even though you typed something
5.- without closing the order go to any other menu on the top panel, for example "orders"
6.- come back to the open order you had and click again Print bill
RESULT: bill will print with the CHITNO

Similar issue happen when you "close order" instead of "print bill"

Expected result: the CHITNO should print always when you close the order or when you press "print bill".

I think the issue is that CHITNO is not being commited to the database.

Could you please take a look to that?

Thanks, and thank you for your reply.


Roman wrote:There are different methods of putting client names on the bills.
For example, you can use chit no, or you can type name of client in delivery information field.
But the best way to do it:
on New Order window press Choose Client. Then choose existing client or create new client.
That's all.

In order to make it printed on the bills you should customize your bill's template.
Go to menu Configuration - Bill Configuration - Template.
Add, for example, the following line in appropriate place of the bill's template:
Client: <clientfirstname> <clientlastname>

The same way you may add client's address, company name etc if needed.

Read more:
http://www.abacre.com/restaurantpos/man ... config.htm

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