Tracking Tips

General discussions about Abacre Restaurant Point of Sale
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henry
Posts: 6
Joined: Mon Dec 06, 2010 4:13 pm

Tracking Tips

Post by henry » Mon Dec 06, 2010 4:21 pm

Hello, can you tell me if there is a way to enter tips into the pos system at close order time. The system only allows you to enter the bill amount. I do not want to use a % service charge.

Thanks

Abacre
Site Admin
Posts: 1201
Joined: Mon Jan 31, 2005 5:32 pm
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Re: Tracking Tips

Post by Abacre » Mon Dec 06, 2010 4:30 pm

Go to menu - Configuration - Property Settings - Taxes and Tips
check Calculate Tips

and as a tips calculation method select Manual
Press OK.
Close and start ARPOS again.

Then on Take payment window you will see Tips checkbox.
So you should select it if you want to record tips.
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

henry
Posts: 6
Joined: Mon Dec 06, 2010 4:13 pm

Re: Tracking Tips

Post by henry » Mon Dec 06, 2010 5:06 pm

Hi, when I try to enter an amount greater than the amout due, I get a message "amount paid does not match to amount due". I had the tip button on.

Thanks

Abacre
Site Admin
Posts: 1201
Joined: Mon Jan 31, 2005 5:32 pm
Contact:

Re: Tracking Tips

Post by Abacre » Mon Dec 06, 2010 5:08 pm

Do you select Cash as a payment method?
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

henry
Posts: 6
Joined: Mon Dec 06, 2010 4:13 pm

Re: Tracking Tips

Post by henry » Mon Dec 06, 2010 5:23 pm

thanks, I got it now.

conure
Posts: 5
Joined: Sun Oct 23, 2011 2:22 pm

Re: Tracking Tips

Post by conure » Sun Oct 23, 2011 2:28 pm

Can you please tell us how you figured it out?

I can't even close a bill. I keep getting "amount paid does not match to amount due" error

Where do I enter the tips when I close a bill?

I already did the following:

Go to menu - Configuration - Property Settings - Taxes and Tips
check Calculate Tips

and as a tips calculation method select Manual
Press OK.
Close and start ARPOS again.

Thanks

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