reports problem

General discussions about Abacre Restaurant Point of Sale
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pakal
Posts: 10
Joined: Fri Aug 21, 2009 9:19 pm

reports problem

Post by pakal » Tue Dec 01, 2009 6:58 pm

I am trying to generate an inventory report, but whatever inventory report ( in the report section ) I select the preview just does not show me anything.
P_

Abacre
Site Admin
Posts: 1198
Joined: Mon Jan 31, 2005 5:32 pm
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Re: reports problem

Post by Abacre » Wed Dec 02, 2009 2:57 pm

Do you mean you see inventory report but there are no quantities of items (and items)?
This is because initially you should add items to stock using Receive Voucher (via Purchasing menu).
Then quantities will be deducted after sale of items (after closing order) and you will see data on inventory reports.
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

pakal
Posts: 10
Joined: Fri Aug 21, 2009 9:19 pm

Re: reports problem

Post by pakal » Wed Dec 02, 2009 10:25 pm

No I do not mean that. I've already entered quantities with the Receive Voucher and I can see the quantities in stock if I go into the Inventory section. But if I click the REPORTS button and select the "Inventory on hand by Items" report when I hit "Preview" I do not see anything, but a blank page with the header, footer, and NO items in it.
P_

Abacre
Site Admin
Posts: 1198
Joined: Mon Jan 31, 2005 5:32 pm
Contact:

Re: reports problem

Post by Abacre » Fri Dec 04, 2009 6:08 pm

In this case the best way to do:
put the whole folder
\My Documents\Abacre Restaurant Point of Sale 4\
into zip archive and send it to support@abacre.com

also send us screenshot of what you see on the report.
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

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