My registration code is not working

General discussions about Advanced Find and Replace
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pcrtx
Posts: 1
Joined: Wed Dec 31, 2008 2:28 pm

My registration code is not working

Post by pcrtx » Wed Dec 31, 2008 2:33 pm

My windows profile became corrupt and thus I had to rebuild the windows profile.
When I went back into Advanced Find and Replace it needed my registration code again.
I pasted it back in but it doesn't seem to be sticking. I exit and go back into the application and
it still says my trial time has run out.

I have even tried to remove the application and re-install with the newest version and it still does not work.
I purchased it earlier this year in July.

I emailed the support@abacre.com email address about 3 weeks ago but did not get any reply.

Is there any other contact information?

Abacre
Site Admin
Posts: 1201
Joined: Mon Jan 31, 2005 5:32 pm
Contact:

Re: My registration code is not working

Post by Abacre » Wed Jan 07, 2009 9:37 pm

We replied on your message. In fact you purchased version 3.x but the latest version is v4.2. So you should purchase the upgrade into this version. Or you can continue to use 3.x. Your registration key does not work with version 4.2. It's normal behavior.
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

Ciao121
Posts: 2
Joined: Fri Jan 23, 2009 11:16 am

Re: My registration code is not working

Post by Ciao121 » Fri Jan 23, 2009 11:18 am

I use version 3.0. Due an hardware failrure I have to reinstall it (because my reg key is for versione 3.0). Where can I find previous version?
The link in the registration mail is not working.
Thank you.

Abacre
Site Admin
Posts: 1201
Joined: Mon Jan 31, 2005 5:32 pm
Contact:

Re: My registration code is not working

Post by Abacre » Fri Jan 23, 2009 2:40 pm

You can always download purchased version from:
http://www.abacre.com/support/
use your Abacre ID and Password to login.
Or click on "I forgot my Abacre ID/Password" if you forgot or don't
have it.
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

Ciao121
Posts: 2
Joined: Fri Jan 23, 2009 11:16 am

Re: My registration code is not working

Post by Ciao121 » Fri Jan 23, 2009 4:56 pm

Thank you,
this solved the problem :)

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