Interface not supported

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Forest Gan
Posts: 12
Joined: Sat Oct 27, 2007 1:45 am

Interface not supported

Post by Forest Gan » Thu Nov 01, 2007 7:45 am

Hi. When I follow steps on "Help" file and finishing connecting receipt printer and cash drawer and configuring setting. I test "printer bill" and "open cash drawer", a error comes out:"interface not supported"。can u please tell me how to fix the problem? Expect your help as soon as possible.

Thanks

Abacre
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Posts: 1198
Joined: Mon Jan 31, 2005 5:32 pm
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Re: Interface not supported

Post by Abacre » Thu Nov 01, 2007 9:18 am

This is because you are trying to use OPOS drivers but CCO OPOS drivers are not installed on your computer.
You should download and install CCO OPOS drivers from the following location:
http://www.monroecs.com/files/OposCCOs-1_9_000.exe

Read more:
How to set up OPOS Drivers for POS Printers, Poles and Cash Drawers
http://www.abacre.com/restaurantpos/man ... driver.htm
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

Forest Gan
Posts: 12
Joined: Sat Oct 27, 2007 1:45 am

Re: Interface not supported

Post by Forest Gan » Thu Nov 01, 2007 9:25 am

Thank you very much,
Fixed the problem

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