Cannot login to V5

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deefer
Posts: 31
Joined: Tue Oct 16, 2007 6:14 pm

Cannot login to V5

Post by deefer » Mon Jun 13, 2011 3:39 am

Hi,
I cannot login to V5

Using a touchscreen the on screen keyboard does not appear when tapping on the username or password boxes.
Works fine for V4.x

Sent an e-mail to support@abacre.com but no reply.

only 3 weeks of the trial left and can't decide whether to upgrade or not without trying the demo.

Tony

Abacre
Site Admin
Posts: 1201
Joined: Mon Jan 31, 2005 5:32 pm
Contact:

Re: Cannot login to V5

Post by Abacre » Mon Jun 13, 2011 5:50 am

Login procedure was not much changes in version 5. We will check it out.
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

deefer
Posts: 31
Joined: Tue Oct 16, 2007 6:14 pm

Re: Cannot login to V5

Post by deefer » Mon Jun 13, 2011 8:00 am

Thanks, it would be nice to try it before the trial expires :)

Also, any news about client / gift cards yet? (This is getting very urgent for me now)

Tony

deefer
Posts: 31
Joined: Tue Oct 16, 2007 6:14 pm

Re: Cannot login to V5

Post by deefer » Thu Jun 16, 2011 12:17 pm

Any news on this yet?
I really cannot afford to upgrade without trying this out first!

deefer
Posts: 31
Joined: Tue Oct 16, 2007 6:14 pm

Re: Cannot login to V5

Post by deefer » Mon Jun 20, 2011 4:40 am

Now I only have 2 weeks trial left and am still unable to login.

No news on client cards yet? I need to buy 3 licenses ASAP but lack of communication here is not helping!!!

Abacre
Site Admin
Posts: 1201
Joined: Mon Jan 31, 2005 5:32 pm
Contact:

Re: Cannot login to V5

Post by Abacre » Tue Jun 21, 2011 11:10 am

We have verified. The on screen keyboard is shown fine on Login window.
We will try to contact you by email for more details.
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

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