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Support emails seem to go un-answered.

Posted: Sun Aug 25, 2013 2:46 am
by wfenstad
I have sent four emails to support@abacre.com during the last week and not one has been responded to. I just purchased an upgrade to the Retail Point of Sale that supports the new Firebird database. Unfortunately my pole display now no longer works correctly after the upgrade. It appears the events that drive the pole messages have been corrupted in the new software version. I am eagerly awaiting some response from Abacre. :(

Re: Support emails seem to go un-answered.

Posted: Sat Sep 07, 2013 3:57 am
by Abacre
We already asked by email: which pole do you use (brand/model)?