Support emails seem to go un-answered.

General discussions about Abacre Retail Point of Sale
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wfenstad
Posts: 11
Joined: Sat Feb 21, 2009 3:04 am

Support emails seem to go un-answered.

Post by wfenstad » Sun Aug 25, 2013 2:46 am

I have sent four emails to support@abacre.com during the last week and not one has been responded to. I just purchased an upgrade to the Retail Point of Sale that supports the new Firebird database. Unfortunately my pole display now no longer works correctly after the upgrade. It appears the events that drive the pole messages have been corrupted in the new software version. I am eagerly awaiting some response from Abacre. :(

Abacre
Site Admin
Posts: 1201
Joined: Mon Jan 31, 2005 5:32 pm
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Re: Support emails seem to go un-answered.

Post by Abacre » Sat Sep 07, 2013 3:57 am

We already asked by email: which pole do you use (brand/model)?
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

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