receipt paper will not cut

General discussions about Abacre Restaurant Point of Sale
Post Reply
kimosabe34
Posts: 3
Joined: Thu Jan 29, 2009 9:47 pm

receipt paper will not cut

Post by kimosabe34 »

TM T85 ... I can print but does not cut the paper..What is wrong? Can anyone help???

Abacre
Site Admin
Posts: 1223
Joined: Mon Jan 31, 2005 5:32 pm

Re: receipt paper will not cut

Post by Abacre »

Go to menu Configuration - Bill Configuration - Parameters
check "Auto Cut Paper" option.
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

kimosabe34
Posts: 3
Joined: Thu Jan 29, 2009 9:47 pm

Re: receipt paper will not cut

Post by kimosabe34 »

this never worked.. I have been cuttinng the paper with a blade. Now that i have hired somebody to work the register.I would like to resolve this issue.I don't want anyone injuring themselves with a deep slash squirting blood in front of customers.
The printer is still the Epson tm-t85

Abacre
Site Admin
Posts: 1223
Joined: Mon Jan 31, 2005 5:32 pm

Re: receipt paper will not cut

Post by Abacre »

Do you use OPOS drivers or Windows drivers?
See menu Configuration - Bill Configuration - Printer.

Because cutting bills is possible only when using OPOS drivers.
So if you are using Windows drivers then you should install CCO OPOS Drivers and native OPOS drivers as described in documentation.
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

Post Reply