I'm testing the system, but I'm running into the following problems:
When I click "Enter Begin Cash", it gives me the error "Cash count was already entered. Try to reconsile cash drawer". I entered a Begin Cash amount earlier, so that's probably the reason.
When I click "Reconcile Cash Drawer", to reconcile it says "There are some open orders. Please close open orders before reconciliation". But when I look at orders I cannot see any open orders.
What is the problem?
End of Day problems
Re: End of Day problems
I found open orders in the Access file that were not visible in the POS system. After deleting them it was all right.
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- Posts: 2
- Joined: Tue Aug 26, 2008 1:58 pm
Re: End of Day problems
What is the status id for open orders in the access file? 0/1/?
I encountered the same problem and deleted all orders with status 0 in the access file but couldn't close the day.
Any suggestions? Thanks,
Gabi
I encountered the same problem and deleted all orders with status 0 in the access file but couldn't close the day.
Any suggestions? Thanks,
Gabi
Re: End of Day problems
i'm having a a problem closing the day its still showing 1 open order and i cannot delete how do i access the access file to delete
Re: End of Day problems
Can you close it using Close Order button located in New Order window?