Page 1 of 1

End of Day problems

Posted: Tue Jul 22, 2008 10:34 am
by Nongkiau
I'm testing the system, but I'm running into the following problems:
When I click "Enter Begin Cash", it gives me the error "Cash count was already entered. Try to reconsile cash drawer". I entered a Begin Cash amount earlier, so that's probably the reason.

When I click "Reconcile Cash Drawer", to reconcile it says "There are some open orders. Please close open orders before reconciliation". But when I look at orders I cannot see any open orders.

What is the problem?

Re: End of Day problems

Posted: Tue Jul 22, 2008 3:07 pm
by Nongkiau
I found open orders in the Access file that were not visible in the POS system. After deleting them it was all right.

Re: End of Day problems

Posted: Wed Aug 27, 2008 1:33 pm
by gabrielraicu
What is the status id for open orders in the access file? 0/1/?
I encountered the same problem and deleted all orders with status 0 in the access file but couldn't close the day.
Any suggestions? Thanks,

Gabi

Re: End of Day problems

Posted: Sat Sep 13, 2008 2:22 pm
by sam45482
i'm having a a problem closing the day its still showing 1 open order and i cannot delete how do i access the access file to delete

Re: End of Day problems

Posted: Sat Sep 13, 2008 4:53 pm
by Abacre
Can you close it using Close Order button located in New Order window?