Problem After Printing

General discussions about Abacre Restaurant Point of Sale
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mohachenawi
Posts: 10
Joined: Sun Feb 11, 2007 3:35 am

Problem After Printing

Post by mohachenawi » Sun Feb 11, 2007 3:39 am

I have problem every time I close a table the whole POS system shut down but not the windows.

Abacre
Site Admin
Posts: 1199
Joined: Mon Jan 31, 2005 5:32 pm
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Post by Abacre » Sun Feb 11, 2007 11:06 am

Most probably you have this issue because you installed the program
from zip archive (you simply unzipped it). In fact you have to install
the program from setup.exe file located in arpos.zip file.
Please download the official installation file from the following
location:
http://www.abacre.com/download/arpos.zip
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

mohachenawi
Posts: 10
Joined: Sun Feb 11, 2007 3:35 am

Post by mohachenawi » Fri Feb 16, 2007 9:29 am

Which files I need to save or backup so I can use all the editing stuff, menu, users I had in the system right now.


Thank you,

Abacre
Site Admin
Posts: 1199
Joined: Mon Jan 31, 2005 5:32 pm
Contact:

Post by Abacre » Fri Feb 16, 2007 9:31 am

Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

mohachenawi
Posts: 10
Joined: Sun Feb 11, 2007 3:35 am

Post by mohachenawi » Fri Feb 16, 2007 4:26 pm

Now I am stuck in activate the account. I followed your steps and now. I need to activate the program and it's telling me All active keys for your license are in used. I tried the offline active and went online but it's asking me for the deactivate code which i don't have access to this anymore.

Help plzzz as soon as possible

Abacre
Site Admin
Posts: 1199
Joined: Mon Jan 31, 2005 5:32 pm
Contact:

Post by Abacre » Fri Feb 16, 2007 5:11 pm

You purchased one license and this license is currently in use. So you
cannot activate it on second computer. You should purchase an
additional license. We will send you further instructions by private
email.
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

mohachenawi
Posts: 10
Joined: Sun Feb 11, 2007 3:35 am

Post by mohachenawi » Fri Feb 16, 2007 5:14 pm

Well I am using it on the same computer. I didn't use it on a new one.

mohachenawi
Posts: 10
Joined: Sun Feb 11, 2007 3:35 am

Post by mohachenawi » Fri Feb 16, 2007 5:16 pm

ANt that's what I am trying to do Deactivate the one in use right now. And activate the new installation.

I don't understand why you don't have phone support. I am stuck here and I have to open in few minutes. :S

Abacre
Site Admin
Posts: 1199
Joined: Mon Jan 31, 2005 5:32 pm
Contact:

Post by Abacre » Fri Feb 16, 2007 5:56 pm

Actually we provide free and rapid email support. And we will probably
provide phone support in future.
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

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