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Problem with modifiers

Posted: Thu Jan 26, 2006 9:35 pm
by mikelett
Everytime I use modifiers to add item such as adding chips and peas to a steak main course. these items sometimes attach themselves to other bills, such as some one had maybe ordered a beer, when I go back to the beer order it will sometimes display as beer with chips and peas added as a modifier, is it a problem with the programme or does anyone have a solution?

Modifiers

Posted: Fri Jan 27, 2006 12:38 pm
by mikelett
Forgot to mention in my last post that the problem only seems to happen after I have printed out a bill with modifiers in it, if I close the programme and restart it the problem corrects itself

Posted: Fri Jan 27, 2006 7:13 pm
by Abacre
We hear first time about such case.
In case you have such issue, could you backup DB and send it to
support@abacre.com

Read here how to backup:
http://www.abacre.com/restaurantpos/manual/backup.htm

You may also send us some screenshots. Like you described the issue in
your example.
For making the screenshots we recommend you the freeware program:
Gadwin PrintScreen
http://www.gadwin.com/printscreen/

Posted: Sun Jun 18, 2006 10:13 pm
by sandsrock
i m having the same problem did this get fixed

Posted: Tue Nov 21, 2006 12:47 pm
by RobAnt
I'm having a similar problem - the modifiers box is popping up, then instantly closing before the operator has time to make any selections.

Posted: Tue Nov 21, 2006 5:23 pm
by Abacre
The issue with instantly closing Choose Modifier window has been fixed.

Download the updated version from the following location:
http://www.abacre.com/download/arpos.zip
Install it over existing version. It will update needed files.

work around for modifiers appearing on next order

Posted: Thu Feb 08, 2007 6:06 am
by javaexpress
We have found a work around for the problem of the modifiers appearing on the next order. If you hit the new order button it will refresh the screen and show the order correctly.

We also have a problem with modifiers not showing up. When we select a menu item and then add a modifier...the modifier sometimes does not show up on the modifire screen on the added side...however when we press ok then press the new order button it will show up.