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Cannot login to V5

Posted: Mon Jun 13, 2011 3:39 am
by deefer
Hi,
I cannot login to V5

Using a touchscreen the on screen keyboard does not appear when tapping on the username or password boxes.
Works fine for V4.x

Sent an e-mail to support@abacre.com but no reply.

only 3 weeks of the trial left and can't decide whether to upgrade or not without trying the demo.

Tony

Re: Cannot login to V5

Posted: Mon Jun 13, 2011 5:50 am
by Abacre
Login procedure was not much changes in version 5. We will check it out.

Re: Cannot login to V5

Posted: Mon Jun 13, 2011 8:00 am
by deefer
Thanks, it would be nice to try it before the trial expires :)

Also, any news about client / gift cards yet? (This is getting very urgent for me now)

Tony

Re: Cannot login to V5

Posted: Thu Jun 16, 2011 12:17 pm
by deefer
Any news on this yet?
I really cannot afford to upgrade without trying this out first!

Re: Cannot login to V5

Posted: Mon Jun 20, 2011 4:40 am
by deefer
Now I only have 2 weeks trial left and am still unable to login.

No news on client cards yet? I need to buy 3 licenses ASAP but lack of communication here is not helping!!!

Re: Cannot login to V5

Posted: Tue Jun 21, 2011 11:10 am
by Abacre
We have verified. The on screen keyboard is shown fine on Login window.
We will try to contact you by email for more details.