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Tracking Tips

Posted: Mon Dec 06, 2010 4:21 pm
by henry
Hello, can you tell me if there is a way to enter tips into the pos system at close order time. The system only allows you to enter the bill amount. I do not want to use a % service charge.

Thanks

Re: Tracking Tips

Posted: Mon Dec 06, 2010 4:30 pm
by Abacre
Go to menu - Configuration - Property Settings - Taxes and Tips
check Calculate Tips

and as a tips calculation method select Manual
Press OK.
Close and start ARPOS again.

Then on Take payment window you will see Tips checkbox.
So you should select it if you want to record tips.

Re: Tracking Tips

Posted: Mon Dec 06, 2010 5:06 pm
by henry
Hi, when I try to enter an amount greater than the amout due, I get a message "amount paid does not match to amount due". I had the tip button on.

Thanks

Re: Tracking Tips

Posted: Mon Dec 06, 2010 5:08 pm
by Abacre
Do you select Cash as a payment method?

Re: Tracking Tips

Posted: Mon Dec 06, 2010 5:23 pm
by henry
thanks, I got it now.

Re: Tracking Tips

Posted: Sun Oct 23, 2011 2:28 pm
by conure
Can you please tell us how you figured it out?

I can't even close a bill. I keep getting "amount paid does not match to amount due" error

Where do I enter the tips when I close a bill?

I already did the following:

Go to menu - Configuration - Property Settings - Taxes and Tips
check Calculate Tips

and as a tips calculation method select Manual
Press OK.
Close and start ARPOS again.

Thanks