TIPS version 4.5.2.1111

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gerlandog
Posts: 7
Joined: Tue Jun 01, 2010 1:31 pm

TIPS version 4.5.2.1111

Post by gerlandog » Tue Jun 01, 2010 1:32 pm

I am a new Abacre Restaurant point of sale user.
I am trying to configure individual tips for waitress, what i did is:
1) Configuration - Property Settings - Calculate Service Charge (checked), and in rate 10%.
2) Define waitress (2) with 10% tips rate and one (1) barman with 0%.
3) Checked the option Configuration - Preferences - General - Use individual Tips from workers list.

When i go to a new order, the Service Charge does not appear.... even if i select different waitress or barman... but as soon as uncheck the Configuration - Preferences - General - Use individual Tips from workers list, the Service Charge line appear in the order and calculates for everybody the same amount.

I need the program to know that the waitresses have a service tipe charge and the barman does not.

I did not find also a report that shows me the amount of tips separated by waiter-waitress.

Thank you very much.

Abacre
Site Admin
Posts: 1215
Joined: Mon Jan 31, 2005 5:32 pm

Re: TIPS version 4.5.2.1111

Post by Abacre » Thu Jun 03, 2010 8:06 pm

Where is the report: Tips by server (cashier in our case).

Go to menu Configuration - Workers.
Did you define Tips Rate for each worker?
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

gerlandog
Posts: 7
Joined: Tue Jun 01, 2010 1:31 pm

Re: TIPS version 4.5.2.1111

Post by gerlandog » Fri Jun 04, 2010 3:04 pm

as i mentioned in point (2), i defined tips for wach worker.

still so, does not work.

And the report that i am looking for is tips by worker or waitress, not cashier.

Thank you very much

GG

gerlandog
Posts: 7
Joined: Tue Jun 01, 2010 1:31 pm

Re: TIPS version 4.5.2.1111

Post by gerlandog » Mon Jun 07, 2010 3:26 pm

I really need help with this topic, i reaaly would apreciate a correction if it is a bug or a direction if it is wrong using.

We depend on tips to pay our waiters and not charging tips on the balcon.

Please advise.

Thanks

Gerlando.

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