Is it possible to work this way?
Posted: Wed Apr 21, 2010 11:30 am
Dear Support,
My name is Rinus and Im a dutchman with 2 restaurants. I downloaded your testversion and tested it. It looks very promising. I learned a lot about your program and it works perfectly with my Bixolon ticketprinters and my cashdrawers. I did a lot of tests and it works finem excepot 1 thing I can not solve yet.
I will explain you the way I want to work in my restaurants and I hope you can tell me if this is possible and how I can do it.
I have a bar restaurant with a terrace and also tables inside. I work with like 3 waiters and 2 people behind the bar. How I want to work is that every waiter and bartender has his own loginname and password. This means that for every order a waiter makes he has to login with his own password. If after that another waiter comes he has to do the same on his account and so on..
What I noticed is that when I make a testday on 1 account this goes without any problems, but when I make orders every time with a different account with his own password and username I get problems. I cant close the day or recounsile or I miss a lot of orders in my administration.
Is it possible to work the way I want to work? Does it have something to do with the "Clock In" and "Clock Out" function? And is it nescesary to Clock in and out every time or can I also ignore this function?
I hope you can explain me if and how it is possible the way I want to work.
Another question is:
When I buy a license do I have thew right to update when a newer version is available?
My overall experience with your software is positive. I hope this software is made to work the way I want to work.
Sincerely,
My name is Rinus and Im a dutchman with 2 restaurants. I downloaded your testversion and tested it. It looks very promising. I learned a lot about your program and it works perfectly with my Bixolon ticketprinters and my cashdrawers. I did a lot of tests and it works finem excepot 1 thing I can not solve yet.
I will explain you the way I want to work in my restaurants and I hope you can tell me if this is possible and how I can do it.
I have a bar restaurant with a terrace and also tables inside. I work with like 3 waiters and 2 people behind the bar. How I want to work is that every waiter and bartender has his own loginname and password. This means that for every order a waiter makes he has to login with his own password. If after that another waiter comes he has to do the same on his account and so on..
What I noticed is that when I make a testday on 1 account this goes without any problems, but when I make orders every time with a different account with his own password and username I get problems. I cant close the day or recounsile or I miss a lot of orders in my administration.
Is it possible to work the way I want to work? Does it have something to do with the "Clock In" and "Clock Out" function? And is it nescesary to Clock in and out every time or can I also ignore this function?
I hope you can explain me if and how it is possible the way I want to work.
Another question is:
When I buy a license do I have thew right to update when a newer version is available?
My overall experience with your software is positive. I hope this software is made to work the way I want to work.
Sincerely,