Advance Find and Replace no longer finds ANYTHING

General discussions about Advanced Find and Replace
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JB123
Posts: 3
Joined: Mon Apr 23, 2018 7:38 pm

Advance Find and Replace no longer finds ANYTHING

Post by JB123 » Mon Apr 23, 2018 7:43 pm

This has happened occasionally, now it happens every time I try to use Advance Find and Replace. Not matter what I search for, it takes about 10 seconds and finds nothing. Even a mask of *.docx with no search query with no use of advanced options finds nothing when there are plenty of Word docs in the search path.

How can I get Advance Find and Replace to work again?

Thank you,

John

JB123
Posts: 3
Joined: Mon Apr 23, 2018 7:38 pm

Re: Advance Find and Replace no longer finds ANYTHING

Post by JB123 » Mon Apr 23, 2018 7:45 pm

P.S. This is using Windows 10.

Abacre
Site Admin
Posts: 1213
Joined: Mon Jan 31, 2005 5:32 pm

Re: Advance Find and Replace no longer finds ANYTHING

Post by Abacre » Wed Apr 25, 2018 12:53 pm

Which version of Microsoft Office do you use? Probably AFR does not support this version of Office.
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

JB123
Posts: 3
Joined: Mon Apr 23, 2018 7:38 pm

Re: Advance Find and Replace no longer finds ANYTHING

Post by JB123 » Thu Apr 26, 2018 3:13 am

I'm using Office 2016. However, it doesn't find anytype of file. It was working before, and occasionally would not find files, but it always would start working again. Now, it won't find anything, even with a mask of *.* and no advanced search options.

Abacre
Site Admin
Posts: 1213
Joined: Mon Jan 31, 2005 5:32 pm

Re: Advance Find and Replace no longer finds ANYTHING

Post by Abacre » Thu Apr 26, 2018 12:06 pm

In this case you need to do: menu Action - Save Configuration As
and send us your configuration file and one sample file.
Because, for example, on menu Action - Options you may have unchecked option "Find in File Bodies" and so on.
Kind regards,
Abacre Limited
http://www.abacre.com
support@abacre.com

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