Search found 1202 matches

by Abacre
Wed Jan 16, 2013 6:23 am
Forum: Abacre Restaurant Point of Sale
Topic: Invoice/Orders Report
Replies: 1
Views: 1436

Re: Invoice/Orders Report

We don't have such report yet. We added it into our to-do list. You can also see Journal report.
by Abacre
Wed Jan 16, 2013 6:21 am
Forum: Abacre Restaurant Point of Sale
Topic: Tables
Replies: 1
Views: 1363

Re: Tables

1. Use menu Action - Transfer Order command.

2. Go to menu Configuration - Preferences - Order
set option: Window to show after close order = Tables Plan.
by Abacre
Wed Jan 16, 2013 6:18 am
Forum: Abacre Restaurant Point of Sale
Topic: VER 5 Network Problem
Replies: 2
Views: 2417

Re: VER 5 Network Problem

Yesterday we created new page:

Most common network problems
http://www.pointofsale.abacre.net/networkproblems

Although: please give us complete error message text. You sent just error codes.
by Abacre
Wed Jan 16, 2013 6:14 am
Forum: Abacre Retail Point of Sale
Topic: Connect multiple / Connect network computers
Replies: 6
Views: 7144

Re: Connect multiple / Connect network computers

Please read the pages: How to use Abacre Retail Point of Sale in network? http://www.abacre.com/retailpointofsale/manual/network.htm Most common network problems http://www.pointofsale.abacre.net/networkproblems In previous version we have been using Microsoft Access. It's known that MS Access is us...
by Abacre
Mon Jan 14, 2013 5:51 pm
Forum: Abacre Restaurant Point of Sale
Topic: Reset Invoice/Order Counter
Replies: 1
Views: 1646

Re: Reset Invoice/Order Counter

Use Delete Orders button located on Orders window.
by Abacre
Wed Jan 09, 2013 11:02 am
Forum: Abacre Restaurant Point of Sale
Topic: After installed & run
Replies: 1
Views: 1537

Re: After installed & run

You should not use empty.fdb file. It's an intermediate file.
You should use arpos.fdb file located in \My Documents\Abacre Restaurant Point of Sale 5\ folder.
by Abacre
Fri Dec 14, 2012 6:33 am
Forum: Abacre Restaurant Point of Sale
Topic: Need to deactivate pls
Replies: 1
Views: 1250

Re: Need to deactivate pls

We sent you information by email.
by Abacre
Tue Dec 11, 2012 2:35 pm
Forum: Abacre Restaurant Point of Sale
Topic: Network Setup Propblems
Replies: 1
Views: 1363

Re: Network Setup Propblems

1. Did you install Abacre's Firebird distribution?
2. Verify that port 3060 is open for TCP/IP connections on both
computers.
3. You should restard computers after adding this port exceptions.

Does it work now?
by Abacre
Sun Dec 02, 2012 9:25 am
Forum: Abacre Restaurant Point of Sale
Topic: cant deactivate, computer hard drive died :(
Replies: 3
Views: 2470

Re: cant deactivate, computer hard drive died :(

We will send you detailed instructions by email in few minutes
by Abacre
Mon Nov 26, 2012 8:52 am
Forum: Abacre Restaurant Point of Sale
Topic: Abacre restaurant Point of sale on a Network
Replies: 2
Views: 3454

Re: Abacre restaurant Point of sale on a Network

if you cannot connect then try to disable firewall on all computers.
Note: our distribution of Firebird is using port 3060
for TCP/IP incoming and outcoming connections.

So in firewall of all computers you may add an exception do open port
3060.

Does it work now?
by Abacre
Mon Nov 26, 2012 5:42 am
Forum: Abacre Restaurant Point of Sale
Topic: support
Replies: 1
Views: 1175

Re: support

We don't have resellers in this location.
by Abacre
Mon Nov 26, 2012 5:34 am
Forum: Abacre Restaurant Point of Sale
Topic: reporting a bug before buying
Replies: 3
Views: 1631

Re: reporting a bug before buying

We corrected the issue in the latest version of software. Download and install it over existing version.
by Abacre
Mon Nov 26, 2012 5:31 am
Forum: Abacre Retail Point of Sale
Topic: About kitchen terminal
Replies: 1
Views: 2277

Re: About kitchen terminal

You need two licenses. Volume discount is automatically applied when you purchase two licenses.
You can buy one license for cashier. But in this case you need to print notification orders on kitchen printers.
by Abacre
Mon Nov 19, 2012 7:20 pm
Forum: Abacre Retail Point of Sale
Topic: Tablet or Mobile Computer Device Compatibility
Replies: 1
Views: 2152

Re: Tablet or Mobile Computer Device Compatibility

Windows RT is not comtatible.
But Microsoft Surface running on x86 processor will be compatible.
by Abacre
Thu Nov 15, 2012 4:37 pm
Forum: Abacre Restaurant Point of Sale
Topic: reporting a bug before buying
Replies: 3
Views: 1631

Re: reporting a bug before buying

We repeated all these steps with the same result.
Yes, the chit number is not recorded into database for just created order.
We will fix the issue at the beginning of the next week.