Abacre.com

I see there is time to delete my post within 12 hours but no time to provide any support after 2 months of requests. Come on, someone please step up and do the right thing here. Just provide the customer support you state you will.

Still nothing. Unbelievable. Anyone that would like my opinion before purchasing this software just ask.

Yet another attempt at receiving any help. Absolutely no response whatsoever so far. I emailed support yet again today (5/11)- 4th attempt! I see Roman has responded to other inquiries on the forum, so someone is around.

Once again, would someone please respond!

I see there is recent activity here, any possibility of help with my ongoing questions?
Anyone?

Yet another email I sent 4/15 with no response (yeah I know I must be the impatient type):


I will try this again (3rd attempt at receiving support). If there is no help available please let me know so I can try elsewhere. So once again…



I purchased your software the beginning of last year ...

Is there anyone looking at this? No response from this forum, no help via email (sent 3/27; resent 4/2). Where is the support?

From Abacre website:

Support
We are glad to provide a quick and professional support to our registered users. Normally we answer on all questions during one business day ...

I purchased your software the beginning of last year (2007) and have had a very difficult time getting it working. I am hoping for some very detailed step-by-step instructions on how to get this system working. I am NOT a computer expert, I do not have an IT department, it is just me with a basic ...

Any advice would be appreciated.

We are trying your software and have a couple of questions:
1). Is it possible to discount a single menu item?
2). How do I remove discounts?
3). Will your software offer credit card processing support in the near future?
4). How does our staff make tip adjustments after an order has been paid ...