Search found 18 matches

by FriendOfMine
Wed May 13, 2009 4:25 pm
Forum: Abacre Restaurant Point of Sale
Topic: Customer Name in Orders
Replies: 8
Views: 2624

Re: Customer Name in Orders

The issue I have with using the Chit Numbers is that the field is not populated in the database when you add data to it. If you add data to the ChitNo field and then press print notifications, it will not print. If you add the data, click on the orders button, it will save the data to the field and ...
by FriendOfMine
Wed May 13, 2009 4:21 pm
Forum: Abacre Restaurant Point of Sale
Topic: Category Group Gone
Replies: 3
Views: 1481

Re: Category Group Gone

To solve this issue, I replaced the files in the abacre folder (found in my documents & program files) from a backup copy I had. I am amazed no one else has had this issue though. It is easy to do using touch screens.
by FriendOfMine
Wed May 13, 2009 4:19 pm
Forum: Abacre Restaurant Point of Sale
Topic: Category Group Gone
Replies: 3
Views: 1481

Re: Category Group Gone

It is possible to send a screenshot and a copy of the database but it is also a waste of time. All you need to do is to move the item window up to the point it covers the category window and then exit the software. When you come back into it, you will not be able to see the category window and you w...
by FriendOfMine
Thu May 07, 2009 1:33 pm
Forum: Abacre Restaurant Point of Sale
Topic: Category Group Gone
Replies: 3
Views: 1481

Category Group Gone

One of the staff was using the touch screen and inadvertently moved the item group to where it covered up the category group (the cursor changed from an arrow to 2 parallel lines and an up/down arrow, they dragged it up over the category section). Instead of just selecting it again and dragging it b...
by FriendOfMine
Mon May 04, 2009 5:39 pm
Forum: Abacre Restaurant Point of Sale
Topic: Receipts Cut Off Early
Replies: 1
Views: 1205

Re: Receipts Cut Off Early

I went in to the printer setup for each of my printers and added blank lines in order to move the receipts high enough to get all of the data.
by FriendOfMine
Mon May 04, 2009 5:36 pm
Forum: Abacre Restaurant Point of Sale
Topic: Customer Name in Orders
Replies: 8
Views: 2624

Re: Customer Name in Orders

Did you add <chitno> to the printer data?
by FriendOfMine
Mon May 04, 2009 5:34 pm
Forum: Abacre Restaurant Point of Sale
Topic: Table Name Change
Replies: 5
Views: 2825

Re: Table Name Change

Your issue may be that you have an open order for the table you are tying to delete. Make sure all orders have been closed for that table and try to delete it again.
by FriendOfMine
Thu Apr 30, 2009 1:52 pm
Forum: Abacre Restaurant Point of Sale
Topic: Customer Name in Orders
Replies: 8
Views: 2624

Re: Customer Name in Orders

I would suggest using the Chit Number field (show it by selecting Preferences, Orders, Show Chit Number). That is how we are doing it. The customer name will also appear on the Orders screen.

Jeff
by FriendOfMine
Wed Apr 08, 2009 1:59 pm
Forum: Abacre Restaurant Point of Sale
Topic: Order Type
Replies: 3
Views: 1420

Re: Order Type

We needed a quick and easy way to choose if it was dine in or carry out. We created 2 tables (1 says dine in, the other carry out) and the server just chooses them that way. The table number on the print notifications will then show the kitchen staff if it is to go or not.
by FriendOfMine
Tue Apr 07, 2009 5:36 pm
Forum: Abacre Restaurant Point of Sale
Topic: Users assined rights
Replies: 4
Views: 1710

Re: Users assined rights

I see that you can assign some rights to non-admins. Under Configuration, preferences, orders, you can choose to show the delete orders button and if only Admins can do it. I hope it helps. I was going to purchase this sofware yesterday but I am not getting ANY response to my questions via e-mail or...
by FriendOfMine
Tue Apr 07, 2009 2:41 pm
Forum: Abacre Restaurant Point of Sale
Topic: bill configuration problem
Replies: 2
Views: 1540

Re: bill configuration problem

Try:

Configuration

Bill Configuration

Parameters
Take the check mark out of Show Categories

That should do it.
by FriendOfMine
Tue Apr 07, 2009 2:37 pm
Forum: Abacre Restaurant Point of Sale
Topic: 2 color printing
Replies: 1
Views: 1177

2 color printing

We use 2 color printers (black and red). Can we setup the printers to print the item modifies in the secondary (red) color?
by FriendOfMine
Tue Apr 07, 2009 2:35 pm
Forum: Abacre Restaurant Point of Sale
Topic: Orders Screen
Replies: 1
Views: 1925

Orders Screen

Can we add a column to the orders screen that shows the item code? We are using the item code for the customer name for call-in orders. At any one time we can have 8-10 call-in orders at a time. If we can have the orders screen open and the item code is listed as a column, we could easily see which ...
by FriendOfMine
Mon Apr 06, 2009 5:10 pm
Forum: Abacre Restaurant Point of Sale
Topic: networking questions
Replies: 0
Views: 2811

networking questions

Here is the process we want to use: Waitress gets order from customer, goes to the POS terminal and enters the order. The last step of order entry is to click Print Notifications to send the order to the 2 printers (1 printer is for main kitchen and the other is for pizza). After the waitress takes ...
by FriendOfMine
Mon Apr 06, 2009 5:02 pm
Forum: Abacre Restaurant Point of Sale
Topic: Close Order Cash Drawer Open
Replies: 1
Views: 2495

Close Order Cash Drawer Open

I am purchasing this software today but I have a few issues I need resolved first. I will post them separately so it is easier for me to find them. Here is the process we want to use: Waitress gets order from customer, goes to the POS terminal and enters the order. The last step of order entry is to...